Play Safely

Responsible Gambling at 365k —
Play Smart, Stay in Control

Gambling is entertainment. At 365k, we build every feature and policy around that principle. This page explains the tools available to you, the warning signs to watch for, and what to do if gambling stops being fun — whether you are in Karachi, Lahore, Islamabad or anywhere else.

18+
Adults Only

365k is strictly for users aged 18 and over — or higher where the operator licence jurisdiction requires.

Your Control Tools
Deposit Limit Available
Session Timer Available

Gambling Involves Real Financial Risk

Regardless of how much you enjoy cricket, PSL T20 nights or live casino games, gambling always involves the risk of losing money. The house edge is real. Variance is real. No strategy, system or betting pattern can guarantee a profit over time.

Never gamble with money you cannot comfortably afford to lose. Never use gambling as a way to earn income, recover debts or manage financial stress. If you are doing any of these things, the responsible gambling tools on this page are for you — use them.

STOP

If it stops being fun

Strictly 18+ — No Exceptions on 365k

The 365k platform is for adults aged 18 and over only — or the higher minimum age required by the operator's licence jurisdiction, whichever is greater. This is a hard requirement, not a suggestion. Age verification is mandatory for all users before withdrawals or full account access is granted, and may be requested at any point during your time on the platform.

Being 18 years of age does not by itself make online gambling lawful in Pakistan under the Prevention of Gambling Act, 1977 or related legislation. Users in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and all other locations in Pakistan bear sole responsibility for understanding and complying with applicable local law before registering or playing. This page does not constitute legal advice.

If you are a parent or guardian, we recommend using parental-control software to prevent minors in your household from accessing online gambling platforms. Please ensure your login credentials are not accessible to children or young people in your care.

If you believe a minor has accessed 365k: Contact our support team immediately at [email protected] (plain text — not a link). We will investigate and close the account without delay.
Underage Access is Prohibited

Any account found to have been registered by or used by a person under the minimum eligible age will be closed immediately. Deposits associated with such an account will be reviewed and handled in accordance with applicable regulatory requirements.

KYC Age Verification

Government-issued ID is required before full account functionality is unlocked. Age is verified as part of our mandatory KYC process.

Parental Controls

Use parental-control software such as device screen-time settings to block gambling site access for children sharing your devices or home network.

Six Tools Built Into Every 365k Account

These responsible gambling tools are available to all registered users at no cost and with no penalty. They exist because we believe sustainable, enjoyable play is genuinely better for everyone.

Deposit Limits

Set a daily, weekly or monthly cap on the total amount you can deposit into your 365k account. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This prevents impulsive top-ups during a losing session.

Example: Set a PKR 5,000 weekly deposit limit to keep your spend predictable.
Loss Limits

Define the maximum amount you are prepared to lose over a given period. When your net losses reach that figure, further play is restricted until the limit period resets. Loss limits are one of the most effective tools for preventing a bad run from becoming a serious financial problem.

Example: A PKR 10,000 monthly loss limit means the platform stops you before losses exceed that figure.
Session Time Limits

Set a maximum duration for individual gambling sessions. When the limit is reached, you receive a reminder or the session is automatically ended, depending on your preference. Time limits prevent the "just one more bet" cycle that can turn a short session into hours of unplanned play.

Recommended for late-night PSL and ICC match sessions when excitement can override judgement.
Reality Checks

Enable periodic pop-up reminders that display how long you have been playing and your net position for the session. Reality checks are designed to interrupt the flow of play and prompt a conscious decision about whether to continue, which research consistently shows reduces excessive-play episodes.

Cool-Off Periods

Take a short break from 365k without fully closing your account. You can set a cool-off period of 24 hours, 48 hours, one week or one month. During a cool-off period, your account is suspended and cannot be used for deposits or wagering. The period cannot be shortened once activated.

Self-Exclusion

If you feel that gambling is no longer within your control, self-exclusion is the most powerful tool available. A self-exclusion request closes your account for a defined minimum period — or permanently. During exclusion, you will not receive any promotional communications from 365k.

Full self-exclusion details below

How to Access These Tools

1
Log In

Sign in to your 365k account from any device.

2
Open Account Settings

Navigate to your Account Settings or Player Protection section in the menu.

3
Set Your Limits

Choose the tool you need, set your parameters, and confirm. Changes take effect immediately for restrictive adjustments.

If you cannot find a particular tool or need help setting limits, contact the support team at [email protected] (plain text — not a link). We will assist you directly.

Self-Exclusion

Need to Step Away? Self-Exclusion is Always Available

Self-exclusion is the most serious responsible gambling tool 365k offers. When you activate it, your account is closed, your ability to deposit is removed, and all marketing communications from 365k are stopped for the duration of the exclusion period — and beyond, if you choose a permanent exclusion.

Minimum exclusion period: Typically a minimum of six months, with options extending to one year, five years or permanent exclusion — subject to the Operator's current configuration. Once a self-exclusion is activated, the cooling-off period before it can be lifted is enforced strictly. We will not honour requests to reverse a self-exclusion ahead of its scheduled end date.

If you are reaching for self-exclusion, it is the right decision. There is no stigma and no penalty. Your account balance — less any pending KYC or investigation holds — will be settled according to standard withdrawal procedures.

Important: Self-exclusion on 365k applies only to the 365k platform. It does not automatically extend to other gambling operators or platforms. If you are concerned about your gambling overall, consider contacting a responsible gambling support organisation relevant to your location.
To request self-exclusion: contact support at [email protected] with the subject "Self-Exclusion Request" (plain text — not a link), or use the Account Settings tool if available.
What Happens During Self-Exclusion
Account access is immediately suspended
Deposits are blocked for the exclusion period
All promotional emails and push notifications are stopped
Account balance is preserved and can be withdrawn after KYC
Re-registration attempts are flagged and blocked
The exclusion period cannot be shortened once set
Pending bonus funds are forfeited on permanent exclusion

Warning Signs of Problem Gambling

Problem gambling does not always announce itself loudly. It often develops gradually — starting as entertainment and shifting into something that affects your finances, your relationships and your wellbeing. These warning signs are worth taking seriously, whether they apply to you or to someone you know.

Spending more than you planned or can afford on gambling, even when you said you would stop
Chasing losses — increasing bet sizes or time spent playing to try to recover money already lost
Lying to family members or friends in Lahore, Karachi or elsewhere about how much time or money you spend gambling
Borrowing money, selling possessions or missing bill payments to fund gambling activity
Feeling restless, irritable or anxious when not gambling, or when trying to cut down
Gambling to escape stress, depression, loneliness or difficult emotions rather than for entertainment
Neglecting work, family responsibilities or health in order to gamble
Failed repeated attempts to reduce or stop gambling on your own

Ask Yourself These Questions

Answer honestly — no one else will see your answers. If you find yourself saying yes to several of these, it is worth pausing and using 365k's responsible gambling tools, or speaking to a support resource.

1.Have you ever gambled more than you intended to, even after deciding to stop?
2.Have you tried to win back money you have lost by continuing to gamble?
3.Has gambling ever caused tension, arguments or secrecy in your personal relationships?
4.Have you borrowed money or sold anything to fund gambling?
5.Have you ever missed work, study, family time or important responsibilities because of gambling?
6.Do you feel that gambling has become something you need rather than something you enjoy?
If you answered yes to two or more of the above: Please use the self-exclusion, cool-off or limit tools described on this page. Seeking help is a sign of self-awareness, not weakness.

Practical Tips for Responsible Play

These habits, if applied consistently, keep gambling in its correct place as leisure activity — and reduce the risk of it ever becoming a problem, whether you are betting on a Pakistan vs India ODI or spinning the slots late at night in Islamabad.

Decide exactly how much you are willing to spend before you open 365k. Treat that amount the same way you would a ticket to a cricket match or a night out — once it is spent, the evening is over. Linking this to a deposit limit in your account settings reinforces the commitment so you do not top up impulsively.

Setting a session time limit is often more effective than a money limit alone, because winning sessions can tempt you to "keep going" past your financial target. Deciding in advance that you will play for 45 minutes regardless of whether you are up or down removes that temptation.

Chasing losses — raising stakes to recover money already lost — is one of the clearest behavioural markers of problem gambling. Every session on any casino or betting platform is statistically independent. A bad run does not make a good run more likely. If you have hit your loss limit, stop. The money is gone; do not send more after it.

Even within a planned session, take short breaks every 20–30 minutes. Get up, make a cup of chai, and reassess your position with fresh eyes. Sustained gambling sessions — especially during long PSL or ICC match days — impair decision-making and make irrational bets more likely.

Never gamble when you are stressed, upset, tired, or drinking heavily. Emotional states significantly reduce judgement. If a difficult day is pushing you toward 365k as an escape, that is exactly the moment to use the cool-off tool instead.

All casino games have a built-in house edge. Slot RTP percentages (typically 94–97%) represent long-term averages across millions of spins — individual sessions will vary massively from that figure. Sports betting involves both a margin and genuine uncertainty. Informed players enjoy gambling more sustainably precisely because they do not expect to profit consistently.

Where to Get Help

If you feel gambling has become a problem — for you or for someone you care about — professional support is available. The following are general categories of responsible gambling support resources. 365k recommends seeking support from organisations relevant to your country or the operator's licence jurisdiction. Always verify current contact details and availability independently.

Problem Gambling Helplines

Many jurisdictions that regulate online gambling operate dedicated helplines staffed by trained counsellors. The relevant helpline for your region will be listed under the operator's licence jurisdiction responsible gambling requirements. Contact 365k support for current details.

Gamblers Anonymous & Peer Support

Gamblers Anonymous operates a global network of peer-support groups for people affected by compulsive gambling. Meetings are confidential, free, and available in many countries. Information about GA is widely available through general internet search — 365k cannot verify current local availability in Pakistan.

Online & Chat-Based Counselling

Several international organisations offer online chat-based counselling for problem gambling. These services are accessible from Pakistan via internet browser without needing to disclose your location. Your general practitioner or a mental health professional in Lahore, Karachi or Islamabad may also be able to refer you to appropriate support services.

365k Support Team

Our support team can help you activate any of the player protection tools on this page, process a self-exclusion request, or provide signposting to relevant support resources for your situation.

[email protected] (plain text — not a clickable link)

The 365k Responsible Gambling Commitment

365k pledges to keep responsible gambling tools accessible, clearly labelled and never deliberately difficult to find. We will not use dark patterns to discourage users from setting limits. We will not send promotional communications to self-excluded users. We will age-verify all accounts before granting full access. And we will treat users who reach out about gambling problems with the same care and urgency we would want for a member of our own families.

Play Within Your Limits. Enjoy Every Session.

Responsible gambling is not about playing less — it is about playing better. Set your limits, check the FAQ, and if you ever have a concern, our support team is there. 365k is built for sustainable enjoyment.

18+ only — or higher minimum required by the licence jurisdiction. Gambling involves financial risk. Local laws in Pakistan may restrict online gambling. Users are responsible for compliance.